It’s not You, It’s Us
Opening and running your own business comes with many challenges, one of which is working out what your product offering and point of difference will be. This is part of the Brand of your business and represents the ‘heart’ of…
How to hire your A team
I remember watching a TV show called the A Team when I was a kid. Apparently if you were having a hard time with bad guys trashing your stuff or kidnapping your girl all you had to do was find…
Revenge of the Customer
A few weeks ago, I had a regular customer come into the bar with a colleague of hers. She was obviously flustered and they were talking in that animated way people do when they’ve just been wronged. They’d been at…
Becoming a Roster Master
Your team should be one of your biggest assets. You hire them, nurture them, train them and of course pay them, and they in turn look after your business, your customers and your brand. However, an unhappy team or mismanaged…
Business Black Holes
There’s a horrible feeling in business all too familiar to most of us - when you hit a quiet period, and despite your best efforts the takings are down and the venue seems quiet. You talk amongst your team, your…
Easter issues
To many people, the Easter Holidays mean another dose of awkward family get-togethers, half-finished DIY projects, overdosing on chocolate in front of the TV and hyperactive children. For Hospitality businesses Easter can represent a huge opportunity for you to have…
An Introduction to Floodlight Focus
Pete talks through both the features and awesome power of Floodlight Focus. From only $15 a week (including access to Floodlight Pulse and Floodlight Insight) this is an indispensable tool for improving you hospitality business performance! For more info visit…
An Introduction to Floodlight Insight
Pete talks through both the features and awesome power of Floodlight Insight. From only $10 a week (including access to Floodlight Pulse) this is an indispensable tool for improving you hospitality business performance! For more info visit https://floodlightanalytics.com/insight/
How To: Analyse Long Term Category Trends
Good operators will always keep a close eye on their category sales mix, as it helps them to help spot any long term trends which require a response. Maybe your sales of Gin are going through the roof and you…
Floodlight and Momo Bar
Ever since it's launch Momo Bar has been making waves in the Sydney food scene. It's unique concept of serving both Nepalese dumplings (momos) and Hawaiian sashimi salads (poke bowls) delivers fantastically enticing ‘Instagramable’ food that backs up it's good…